AI AgentPillar
A · Glossary
An AI agent is an AI helper that can take a goal and complete steps to get it done. Not just chat, but do. For example: read an email, pull out key details, create a task, draft a reply, and update your CRM. The trick is guardrails: what it can access, what it is allowed to change, and when it must ask for approval. Without guardrails, it is like handing your intern the keys to the business.
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